This Privacy Policy explains how Pristine Spaces processes personal data in connection with its website and move-in and move-out cleaning services.
We use personal data to respond to inquiries, prepare custom quotes, review property condition information, confirm scope and access arrangements, schedule and carry out cleaning visits, manage payments and records, communicate about the service, and meet legal, tax, and business administration requirements. We may also use technical data to maintain site security, diagnose problems, and improve basic site performance.
We may share personal data with service providers that support hosting, communication, scheduling, payment processing, record keeping, and related administrative functions. These parties may process data only as needed to perform services for us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, lawful requests, court orders, or similar legal process. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of our website and operations.
Subject to legal limits, users may ask to access, correct, delete, or restrict certain personal data, and may object to some processing. Where processing is based on consent, that consent may be withdrawn for future processing.
To exercise a privacy right, users should provide enough information for us to identify the relevant records and assess the request. We may need to retain certain information where required by law or where it is necessary to complete the service or resolve a dispute.
We keep personal data only for as long as needed to handle inquiries, prepare quotes, manage bookings, complete services, maintain business records, and meet legal obligations. When data is no longer needed, it is deleted or anonymized in a reasonable manner.
If we make material changes, we will update the notice and may provide additional notice where appropriate. The revised version applies from the stated effective date.
We may collect identifiers and contact details, property and booking information, service preferences, access instructions, communication records, payment-related details, and technical data such as device and browser information. Where users submit photos of a property condition, those images may also be processed as part of the inquiry or booking process.
We collect personal data when users submit an inquiry, request a quote, arrange an appointment, communicate with us, or provide information needed to confirm access and scope. We may also receive data from browser interactions, form submissions, and records created during scheduling, payment handling, and completion of the service.
Cookies may include strictly necessary cookies that support site functions, preference cookies that remember settings, and analytics cookies that help us understand site performance and usage patterns. Session cookies expire when the browser is closed, while persistent cookies remain for a limited period unless removed earlier.
Users may block or delete cookies through their browser settings. Some browser functions may also allow users to limit tracking or clear stored data. If cookies are disabled, certain site features may not function as intended.
